About the course

Name: WFM Leadership Training (Live) - Batch 1
Brand: WFM eLearning
SKU: 675a27c34b78ab5b492fecae
Price: 179 USD
Availability: InStock

Description:
The success of WFM teams greatly depends on how they are setup. This training is very helpful for WFM leaders to manage and lead their teams in the right direction.

Course duration: 8 hours (4 sessions of 2 hours each on Weekends)

Curriculum:

WFM organization structure
- Understand various WFM org structures
- Pros and cons of each structure
- Select the best fit as per organization requirements
WFM team governance
- Weekly/Monthly performance review meetings
- Weekly/Monthly meetings with stakeholders
- Weekly/Monthly meetings within WFM team
- Define escalation matrix and response times
WFM team performance (scorecard)
- Ideal KPI’s for each WFM function & level
- Define coaching & feedback mechanism

WFM team roles and growth path
- Job descriptions for functional roles
- Ideal growth path for WFM professionals
WFM team ratios
- Ideal ratios by functions (Shared)
- Exception process for dedicated WFM teams
WFM process flow
- Dept level process flow
- Functional level process flow
- Program level process flow

Syllabus

Meet WFM eLearning

Elevate your learning experience with Ritesh Parswani, a passionate expert in Other. Immerse yourself in a diverse collection of courses, vibrant communities, insightful webinars, and premium digital products. Start your educational journey today!

What do we offer

Live learning

Learn live with top educators, chat with teachers and other attendees, and get your doubts cleared.

Structured learning

Our curriculum is designed by experts to make sure you get the best learning experience.

Community & Networking

Interact and network with like-minded folks from various backgrounds in exclusive chat groups.

Learn with the best

Stuck on something? Discuss it with your peers and the instructors in the inbuilt chat groups.

Practice tests

With the quizzes and live tests practice what you learned, and track your class performance.

Get certified

Flaunt your skills with course certificates. You can showcase the certificates on LinkedIn with a click.

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WFM Leadership Training (Live) - Batch 1