WFM Leadership Training (Live)

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About the course

Name: WFM Leadership Training (Live)
Brand: WFM eLearning
SKU: 66152e7b1f235a7805a912df
Price: 179 USD
Availability: InStock

Description:
The success of WFM teams greatly depends on how they are setup. This training is very helpful for WFM leaders to manage and lead their teams in the right direction.

Course duration: 8 hours (4 sessions of 2 hours each on Weekends)

Curriculum:

WFM organization structure
- Understand various WFM org structures
- Pros and cons of each structure
- Select the best fit as per organization requirements
WFM team governance
- Weekly/Monthly performance review meetings
- Weekly/Monthly meetings with stakeholders
- Weekly/Monthly meetings within WFM team
- Define escalation matrix and response times
WFM team performance (scorecard)
- Ideal KPI’s for each WFM function & level
- Define coaching & feedback mechanism

WFM team roles and growth path
- Job descriptions for functional roles
- Ideal growth path for WFM professionals
WFM team ratios
- Ideal ratios by functions (Shared)
- Exception process for dedicated WFM teams
WFM process flow
- Dept level process flow
- Functional level process flow
- Program level process flow

WFM Leadership Training (Live)

About the course

Syllabus

Reviews and Testimonials

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WFM Leadership Training (Live)

About the course

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Reviews and Testimonials