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| Item Details | Price | ||
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Unlock the power of prediction with our Forecasting Expert course - your key to mastering the art of foreseeing trends and outcomes! Learn to create long-term and short-term forecasts with various forecasting methods used in the contact center industry.
Dive into pre-recorded modules led by industry experts, and sharpen your forecasting skills for a brighter future ahead
Corporate Purchase (Rest of world)
| + Introduction to Forecasting - Purpose - Forecasting Time Scope + Forecasting process overview + Generate forecast - Gather historical data - Data anomalies - Forecasting methods - Approaches of measuring Forecasting accuracy - Select best forecasting method + Forecast lock process - Gather historical data - Forecast comparison (30-60-90) + Publish forecast + Forecast lock process  |  
           Forecasting methods - Naïve methods 
              - Moving average 
              
            
              - Weighted Moving average 
              
            
              - Simple Exponential smoothing 
              
            
              - Double Exponential smoothing (Holt’s Method) 
              
            
              - Triple Exponential smoothing - (Winter Holt’s) 
              
            
              - Time series decomposition 
             - Linear & Multiple regression 
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